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Support

Our PlayStation Support is open on weekdays (except holidays) 10 am - 6 pm. On Fridays 10 am to 5.30 pm (We are experiencing extraordinary pressure on the telephone lines between  10 am – 12 am and therefore latency may occur).

We offer support to all PlayStation products on PS2, PS3, PS4 and PSVita.

We offer technical PlayStation support and can answer product related questions.

You can contact us either by phone or by e-mail as follows:

PlayStation Support

Denmark

+45 89 88 35 76
E-mail

Sweden
+46 08-506 357 03
E-mail

Norway
+47 85 22 88 63
E-mail

Finland (Monday-Friday 12-18)
+358 09 424 50803
E-mail


Problems/defects

Products bought in your local country:
If you are experiencing difficulties with your product or it suffers from a defect and you have bought such product in your home country, you should contact the local PlayStation store where you bought the product.

Products bought abroad (EU countries, Iceland, Lichtenstein, Norway and Switzerland):
If you are experiencing difficulties with your product or it suffers from a defect and you have bought such product in one of the above mentioned countries, please contact either our PlayStation Support or any local PlayStation store. Return handling of a defective product through your local PlayStation store is likely to be most efficient, as it will relieve you from having to wrap and ship the product yourself. If you experience any difficulty with returning a defective product to your local Playstation Store, please ask them to contact Nordisk Film costumer service in order to get a return number.